Warm Welcome 2025

I improved my communication and customer service skills by giving clear directions and answering questions from students and families. I learned that move-in day can be stressful for students and their families. Many people appreciated small gestures like a friendly greeting, or a water bottle, which helped them feel welcome and less anxious about the transition. I worked as part of a team with other student volunteers, RAs, and housing staff. Teamwork made the work faster and safer, and it was easier to solve problems when an issue arose. By helping residents move in smoothly, we supported the University of Memphis Housing and Residence life goals of creating a welcoming, organized start to the semester. We had a few unexpected issues like crowded elevators due to some not being in operation, amongst other minor issues. We handled this by coordinating elevator runs, and giving out extra carts when needed. This allowed for things to keep moving and reduced stress for all those involved.